Shipping policy

Where we deliver

We deliver to addresses within South Africa only. We can't ship internationally at this time.

Processing time

Orders are processed within 1-3 business days of payment being confirmed. Business days are Monday to Friday, excluding South African public holidays.

Delivery times are estimates and start once your order has shipped. Remote and rural areas may take 2-4 extra days and may carry a surcharge, which is shown at checkout.

Delivery attempts

Someone must be available to receive and sign for the parcel. If the courier can't deliver, they'll attempt delivery again. Parcels not collected or accepted within 3 days are returned to us, and re-delivery costs may apply.

Address accuracy

Please provide a full street address, including complex or estate name, unit number, suburb, and postal code. Add a contact number the courier can reach. We aren't responsible for failed deliveries caused by incorrect or incomplete addresses.

Delays

Delays from the courier, weather, strikes, or power outages are outside our control. If your order is more than 7 business days late, contact us at revfolk8@gmail.com and we'll follow up with the courier.

Damaged or lost parcels

Please check your parcel on delivery. If it's damaged, email revfolk8@gmail.com within 48 hours with your order number and photos. We'll arrange a replacement or refund. If tracking shows your parcel is lost, we'll open a claim and resend or refund your order.

Changes and cancellations

Contact us at revfolk8@gmail.com as soon as possible. We can change or cancel orders that haven't shipped.

Contact us

revfolk8@gmail.com

Last updated: 29/09/2026